Apple’s Poor Customer Service

So, I went to purchase an iTunes Gift Card and send it to number one son for his birthday. I am in Singapore and he is in Canberra so dropping one round was not really an option. I know, I’ll purchase and email. I went through all the steps (and I should add that I have a valid Apple account), clicked the last step and the following window popped up!

Thank you very much Apple – what a big fail! Still, I can ensure next time it won’t happen because there won’t be a next time! I guess the loss of one customer won’t hurt you but I don’t care, it makes me feel good to know I won’t purchased from iTunes store again.