Skytrex is annoying

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I received an email today from Skytrex trumpeting a special for all subscribers. Yes folks, a 20% discount offer. Then Skytrex goes on to say the offer is valid only to orders within the UK,

Thank you very much. I am sitting in Singapore!

If you are not going to make the offer worldwide, then don’t send the message to those outside the UK. That is not rocket surgery, it is just lazy (and yes, I know all the arguments about cottage industries, mum and dad industries and so on but really, how hard can it be? Skytrex uses a reasonably sophisticated shopping cart so they have the ability)!

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3 thoughts on “Skytrex is annoying

  1. Doug 28 October 2012 / 8:00 am

    But why would you want anything from Skytrex anyway? I know that’s harsh, but realistically, most of their output is still 1980’s quality and just not up to current standards.

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  2. thomo the lost 28 October 2012 / 11:19 pm

    Whilst that is mostly true their Coastal Forces stuff is quite nice.

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  3. thomo the lost 1 November 2012 / 2:49 pm

    Interestingly, Skytrex just sent this:

    Hello to all our subcribers – if you have been trying to order from our website, you may well have been one of many who have experienced our Oops!! Really sorry for the frustration this will have caused but our server has had problems. Our Techno Wizards are on the case and hopefully normal service will be resumed as soon as possible.
    To make amends, we are extending our 20% discount offer by one more week to Wednesday 7 November, 2012. If you continue to experience difficulties placing your order, please call us on 01509 213789 (between 9am and 4pm, Monday to Friday) or email us at sales@skytrex.com

    Of course, it only applies to UK customers still.

    Maybe it’s kharma at work 😉

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