I went to book a flight on SQ from Brisbane to Jakarta and then on to Singapore. Singapore airlines quoted over $4000 Aussie dollars for that in economy class. Now I know that the airlines all have restrictive trade agreements with travel agents in Australia but really, $4,000? Malaysia Airlines at $700 will definitely get this one!
Just to make sure I was not being unfair to Singapore Airlines, I did a flight booking for Brisbane to Singapore only. That was $590. So do I conclude that the cost of travelling an additional 1 hour 40 minutes and return is $3,410?
One more check to be really really fair.
So, it seems that for $690 I can travel to Jakarta from Brisbane on Singapore Air. The return flight Jakarta to Singapore is the one costing $3,300. Er, just for interest, I checked the first class flight, Jakarta to Singapore. That was one US $846 so I have no idea where the other $3,000 comes from!
Singapore Air, you may be a great way to fly but your booking system has a wee issue or two
Update.
Singapore Airlines removed the post about this from their Facebook page – booo!
However, feeds from Thomo’s Hole to Facebook also echo on my Twitter Feed – Singapore airlines noted on Twitter:
I have written to sq_social as well as posted details on this on their online feedback form. I will update here if and when I hear anything back
LikeLike
I received an email from Singapore Airlines this morning, the text of which is:
It seems I was in error about the post being removed (my apologies SQ) and it is still there under “Posts by Others” (https://www.facebook.com/singaporeair?fref=ts&filter=2)
LikeLike
I did receive a final confirmation from Singapore Airlines that there was indeed a difficulty in the booking system where multiple destinations were involved and the best solution was to book each leg separately.
Well done SQ for getting a response back to me and clearing up the issue.
LikeLike
You should book Brisbane-Jakarta return, and just not show up for the last Sin-Brisbane flight, will be much cheaper. The itinerary requested is not a simple return fare, as such the computer is a bit confused by your request. Yes, doesn’t make sense to you and I, but that’s airline pricing in a nutshell.
LikeLike